Refund Policy

Refund & Cancellation Policy Last Updated: September 2026 Our Digital Business Profile and WhatsApp Store are customized digital products created using customer-provided business information. 1. Refund Policy Because the service involves customization and digital delivery, payments are generally non-refundable once work has started. 2. Before Work Starts If a cancellation request is received before processing or customization has started, we may review the request and determine whether a refund is applicable. 3. After Delivery Once the Digital Business Profile / WhatsApp Store has been created and delivered, the payment is non-refundable. 4. Technical Issues If you experience a genuine technical issue with the delivered service, please contact our support team. We will review the issue and, where applicable, provide a correction or technical resolution. 5. Incorrect Information Customers are responsible for providing correct information. Changes required because incorrect or incomplete information was supplied may be subject to the applicable service terms. 6. Contact for Cancellation/Refund Requests Nextap Solutions Private Limited Email: support@nextapsolutions.com Phone/WhatsApp: +91 82699 49719